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  • Contents
  • What's New?
  • Getting Started
  • Searching
  • Using the Map
  • Viewing Results
  • Troubleshooting
Troubleshooting

Click the following topics for solutions to common problems:

General:
Search Results Are Not Updating
Details Tab Is Not Updating
Program Is Not Responding
Can't Play Video
Map:
Pushpins Are Missing from the Map
Pushpin Displays Information for the Wrong Property
Double-Click Is Not Working
Can't Zoom Out in Bird's Eye View
Area is Grayed Out on the Map
Open Houses and Rental Properties:
Can't Turn Off Open House Search
Open Houses Are Not Showing Up in Search Results
Rental Properties Are Not Showing Up in Search Results