Program Is Not Responding

Problem: I clicked a button, or I clicked a link, or I did something on the map, and nothing happened in response.

Reason: Slow processing time.

Solution:

  1. Look for an indication that the request is still being processed:
    • Does the cursor look like a Wait Cursor (such as Wait cursor)?
    • In Map View, is there a blue status bar on the map?
    Blue status bar
  2. Wait five seconds. Sometimes it takes a while to process a request.
  3. If there is still no response, click the button or link again or perform the map function again.
See Also: